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Strengthening Our MELAG Partnership in the UK: From Germany to Newton Aycliffe

Two smiling men in sunglasses pose at a sunny golf course. A flag reads "GOLF". A clubhouse and trees are in the background.

At Durham Autoclaves, we’re committed to delivering the highest standards in sterilisation support for practices across the UK. A key part of this commitment is our partnership with MELAG, a global leader in sterilisation equipment known for its quality, reliability, and innovation.


Recently, we had the pleasure of welcoming members of the MELAG team to our base in Newton Aycliffe. This visit was a fantastic opportunity to share ideas, align on best practices, and continue delivering the best in sterilisation solutions to our clients nationwide.

 

Building Connections That Matter

We were pleased to welcome Christoph Sandow, Director of International Sales and Marketing at MELAG, who visited first. Our Managing Director, Mark Sanderson, showed Christoph some North East hospitality with a round of golf followed by food in Durham.


Later, Dr Niklas Gebauer (Managing Partner / CEO at MELAG) and Sebastian Gebauer (Managing Partner / CEO at MELAG Medizintechnik) flew in from Germany to meet the team, visit our base in Newton Aycliffe, and see our operations and processes in action.

 

Sawade Berlin packaging with Brandenburger Tor illustration. Brown tones, elegant script. Text: Pralinen und Trüffel seit 1880.

A Valued Partnership

This visit was a first for us, and it was both enjoyable and hugely beneficial for our team and clients. It highlighted the emphasis and care MELAG places on their partners and customers, ensuring that practices across the UK receive the best possible support backed by a manufacturer that truly understands the needs of its end users.


As part of this strong relationship, our team have regularly travelled to MELAG’s headquarters in Germany, where they have received in-depth training and built strong connections with the MELAG team. Being MELAG partners really is a partnership to be proud of and a partnership that delivers results for the practices we support across the UK.

 

Three people on a golf course, one taking a selfie, another pushing a golf cart beside a pond. Bright green grass, trees in the background.

What This Means for Our Clients

Visits like these aren’t just about catching up; they directly benefit the practices we support across the UK. They allow us to stay up to date with MELAG’s latest technology and best practices so we can offer you the best possible solutions for your sterilisation needs.


They also ensure our servicing and installation processes align with MELAG’s standards, giving you confidence that your equipment is supported by a team that knows it inside out. Importantly, these visits strengthen our direct communication with MELAG, allowing us to get swift, accurate answers to your queries straight from the source.


We’re proud to be a MELAG partner, ensuring practices across the UK benefit from world-class equipment backed by knowledgeable, dedicated local support.

 

Assorted chocolates in a gold tin with a Sawade Berlin box. The box has an illustration of the Brandenburg Gate. Elegant and inviting.

A Sweet Finish

A big thank you to Christoph, Dr Niklas, and Sebastian for the delicious chocolates they gifted during their visit, adding a sweet touch to a productive and enjoyable week.

 

Supporting Practices Across the UK

Whether you’re a dental practice, veterinary clinic, laboratory, or healthcare provider, Durham Autoclaves is here to support your sterilisation needs with expert advice, MELAG installations, comprehensive servicing, and nationwide support you can trust.


If you want to learn more about how our partnership with MELAG benefits your practice, we’re here to help.


📞 Call us on 01977 680 290

📧 Email info@da-ss.co.uk

 
 
 
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